Privacy notice

This notice is for Entry Latch Building Systems Ltd., company no. 516284734, 18 HaMelacha Street, Holon 5881509, Israel. Email desk@vigilar.pro, phone 03-558-4726. It describes this website and the way we handle personal data when we install or repair visible entrance equipment. It is the company’s own notice. It is not a legal opinion for your committee. A large building may want its own advice.

The statute we work under

The Privacy Protection Law, 5741-1981 (חוק הגנת הפרטיות, התשמ״א-1981) applies, including Amendment No. 13, which entered into force on 14 August 2025. Amendment 13 strengthened duties of transparency and security and the enforcement powers of the Privacy Protection Authority (הרשות להגנת הפרטיות), including administrative fines. Committees that run cameras should keep a written decision, signs, a named password holder, and a retention period. We set recorders that way. We do not replace the committee as the party that decided to record.

Who controls footage

The owner, the house committee, or the management company that hired us is the controller of recordings and of intercom call data for that building. We are the installer. While a written retainer says we may log in to repair, we hold that access for the building. We are not the owner of the material. We do not copy footage into an advertisement, a training reel, or a sales deck. We do not sell it. We do not leave it on a laptop after the visit: a clip the committee asked us to export goes to a disk or a link the chair opens, and our working copy is deleted.

Recordings of identifiable people can be a database under the law. The purpose is the one the committee wrote down — usually a record of common entrances — not a purpose we invent later. The default overwrite is 14 days if the committee does not choose 7 or 30. The choice is written on the handover sheet.

What we install, and what we refuse

Visible cameras on common property, signs at the entrance, picture without a stair microphone. An intercom carries voice for the call at the door, so a resident can decide about the strike. We do not add a recorder of stair conversations. We do not aim cameras into flats, bedrooms, or a neighbour’s window. We take the job only from the owner or the house committee, or from a management company they have authorised. A tenant acting alone cannot instruct us to record common property.

The website and the quote note

This site is static. The quote form does not post the fields to an Entry Latch server. It checks them in your browser and opens WhatsApp with a note you send to our desk number. The details in that note — name, role, phone, optional email, building address, floors, riser, who holds the password, the job, a preferred day — are read by the desk so we can reply. The lawful basis we rely on is the steps you asked us to take before a contract, and then the contract if you approve a quote.

WhatsApp is operated by WhatsApp, not by us. Once you send the note, WhatsApp’s own terms apply to the transport. You can refuse that route and call 03-558-4726 or email the desk instead. We keep enquiry notes for as long as the quote is open and, if you become a customer, for the warranty period and the tax period the invoice requires. We do not use them to build a marketing list of buildings we might film.

Cookies

Cookies are described on the cookie notice. Rejecting the optional cookie does not block the site. The essential cookie only remembers that you chose.

Your requests

You may ask what personal data we hold about you from an enquiry or an invoice, ask for a correction, or ask for deletion where the law allows it. Write to desk@vigilar.pro or call the desk. We answer within 30 days. Footage on a recorder in your building is held by the committee: ask the password holder. If we still have a service login, we will help the committee with the technical facts of a request. We do not decide the committee’s response for them.

If we learn of unauthorised access to a system for which we still hold credentials, we tell the committee without delay. Notice to the Privacy Protection Authority, where Amendment 13 and the regulations require it, is the controller’s duty. We will give the committee the technical account they need to meet it.

You may also complain to the Privacy Protection Authority. We would rather hear from you first, at the desk, so we can fix a mistake that is actually ours.